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Conversation, Praise, Pizza, Books, and Chocolate


I loved the comments on last week’s posts on being intentional about building work relationships and the Thought-full Thursday offering on catching someone doing something right. I was reminded by readers of all of the simple things a leader can do to build workplace relationships to make work better and also impact the bottom line. Many cost you little or nothing and require only small amounts of your time. Yet the value to you and your organization is immeasurable.

So often we think of team or relationship building in terms of formal activities. Yet the simplicity of the informal done consistently over time can have the same effect as the expensive off-site where you bring in a consultant to engage in team building (p.s. I’m not arguing against the latter since I get hired to facilitate such events; I’m just saying that the formal and the informal activities both have their place).

Consider some of these favorite no cost or low cost informal activities to help you build relationships:

Conversation: My friend Wally Bock wrote a brilliant post on Conversations and Success. I don’t need to define it when he’s done it so well. Conversation doesn’t just have to be about work. Ask your staff how their weekend was, or about their hobbies. Listen and offer a little about your personal life too. Put a few minutes on your calendar to “round” and have these conversations with your staff (or if they aren’t located nearby, call or Skype!).

Praise: People are hungry to know when they’ve done a good job. Tell them often in specifics what they did well and how it impacted you and your organization. Seriously, it’s hard to overdo this one, and you will be reinforcing the things your team is doing well. Take a tip from Jenn W who commented on last week’s Thought-full Thursday post and make a checklist to remind yourself to praise others daily.

Pizza: How about a monthly “in the barrel” pizza lunch session where anyone can come and ask whatever they’d like about work, about you, or about the company? Turnaround is fair play – you also get to ask whatever you’d like of them (and you should)!

Books: We could all read more. If we’re committed to a book discussion on a regular basis with our team, we will read. Pick a book on leadership or one that’s relevant to a problem you want to solve. Ask a team member to facilitate a discussion on it. Everyone will learn – about the book topic as well as each other.

Chocolate (preferably the dark kind): I kept a bowl of Dove dark chocolate pieces on the conference table in my office, fully visible from the doorway. It became a people magnet! I learned a lot about people who worked in different parts of the company who stopped by to get a piece of chocolate.

You don’t always need to have big, formal programs or off-sites to foster relationships. Its often the small things that are most effective. What’s worked for you?


 

9 Responses to “Conversation, Praise, Pizza, Books, and Chocolate”

  • I love this. It truly is the simple things in life that can foster good team-building. The one thing I would add to this wonderful list is “play”. I worked in a startup once that had a ping pong table in one of the offices. Spending 15 minutes playing ping pong really got your heart rate up, encouraged some competition and made a difficult day very manageable.

    Thanks for the post!

  • Meng:

    Hi Mary Jo…I think all of these you mentioned are key factors to contributing to a friendly working environment, which will in turn, inspire the employees’ motivation and improve the woking efficiency. I like the way colleagues bring some food to the work place from time to time. It would be great fun to enjoy different kinds of food and learn various cultures if the team is made up of people from different countries, which will help people to know each other better.

  • John, a little bit of play can be so helpful for team building – ping pong is a way to start. Thanks.

    Meng, great idea. Will you have a chance to try it in your workplace?

  • Bryce:

    Mary Jo-

    I think taking the edge off work relationships is a great way to run your company. I enjoy working for places where you don’t just go to work from 9 to 5 and only talk about work related topics. Knowing your employees and interacting with your coworkers can be extremely beneficial to a boss, and make the work environment a much more enjoyable place. Having happy employees who enjoy coming to work will have its monetary benefits as well.

  • Meng:

    Yep. We usually bring some dessert we made to our lab, which always brings a lot of surprise.

  • Mary Jo,

    I love this particular post. Most of your points are pretty easy to implement which is the point right? However, I have seen some less than successful attempts at the conversation idea. This really has to be a genuine attempt on your part to connect with the employee. Let me re-stress the words genuine and your part. Otherwise this activity WILL come across poorly. Make sure that the time is about the employee, so that it’s not perceived as some kind of “checking to make sure you’re working” (spying) activity. It is very easy to come across as micromanaging here, instead of caring. Also, I would really suggest that this be done at random times. For example, it might seem that a good / logical time to go around and chat with folks is at the end of the day. However, this is easily seen from the employee’s perspective as the boss coming around to make sure people haven’t left early. So I would mix it up.

  • Bryce, Thanks, and it sounds like your workplace is one that fosters relationships informally. What is it that works for you?

    Meng, thanks for your reply. Dessert, yum!

    Ray, great points and reminders for the manager who wants to start connecting in this way. I especially appreciate the caution about the end of the day.

  • Amber:

    Mary Jo, I like your post. It reminds me that not everything we do has to cost money. We can build relationships with something as simple as a pizza. At my work, we often will provide lunch for all our staff, just to show them how much we appreciate them. Yes, it cost a little money but it shows are employees that we care. I think it’s little things like this that show people you care and support them. Thanks for the post!

  • Amber, ah….the power of food to provoke conversation and relationships. Thanks for reinforcing the importance of the little things!

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Mary Jo Asmus
Mary Jo
A former executive in a Fortune 100 company, I own and operate a leadership solutions firm called Aspire Collaborative Services. We partner with great leaders to help them become even greater at developing, improving, and sustaining relationships with the people who are essential to their success. This blog is for leaders and those who help them to be more intentional about relationships at work. I am married, have two daughters, and a dog named Edgar the Leadership Pug who exemplifies the importance of relationships to great leadership.
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