When solving problems can get you killed

Last week I had the pleasure of spending time with local non-profit leaders, teaching them to incorporate real coaching into their management/leadership tool kit.  Within a couple of hours, the group was well grounded in the pillars of “real coaching” – listening, asking powerful questions, and moving the coachee to action. Once we moved beyond […]

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Listening to make a difference

I have been obsessed with the simple act of listening for a long time. Not because I’m good at it (I’m not) or because it’s an essential part of my craft (it is). I’ve always known that my preoccupation has to do with the fact that like many of you, I’ve recognized that the times […]

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Pull closer to people

Like so many, I woke up on the morning of November 9 anxious to hear the final results of the election. I spent the day in a fog of confusion and a whole lot of other emotions that prevented a productive work day. My husband, adult daughters and their partners were similarly working through their […]

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Your discomfort is whispering to you

With the scariest of holiday seasons behind us, it’s time to talk about fear. Not the running-away-screaming variety, but the smaller, uncomfortable kind that you may avoid in our workplace like: Having difficult conversations Giving honest feedback Asking for feedback Speaking truth to power Making a sincere apology Being honest about your vulnerabilities These are […]

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When you need to really listen

We could all become better listeners. Most importantly, leaders must learn to really listen. Really listening means: Waiting for other(s) to finish speaking before speaking Keeping the focus of the conversation away from yourself Asking open ended and non-judging questions that are relevant to the conversation Giving advice sparingly, if at all Noticing emotional cues […]

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Prepare to be amazed

Every leader/manager, if they are honest, has A, B, and C employees. The “A” employees are high potential, self-motivated and rare. The “B” employees are solid performers, who do good work. The “C” employees can range from needing too much direction to being disruptive, and they are the ones who may not make it in […]

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