Be honest and caring when giving feedback

Giving feedback may make you feel vulnerable and exposed, causing you to avoid or delay important observations that your team and other stakeholders need to hear. You’re not alone. Many leaders dread giving honest feedback to others, thus avoiding it or sugar coating the message. Good feedback requires you to be clear, direct, and empathetic. […]

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Field Notes on the Compassionate Life

I have had occasion to run into managers who don’t exhibit much compassion. The net effects of such lack can be disastrous to an organization. At the other end of the scale are those who are overly compassionate, sometimes to a fault, which can also create problems in an organization. So is it possible to […]

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