Aspire-CS » anger http://www.aspire-cs.com Thu, 09 Feb 2012 14:04:37 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 The Damage that Rudeness Can Do http://www.aspire-cs.com/the-damage-that-rudeness-can-do http://www.aspire-cs.com/the-damage-that-rudeness-can-do#comments Sat, 21 Mar 2009 18:10:00 +0000 Mary Jo Asmus http://www.aspire-cs.com/new-site/the-damage-that-rudeness-can-do Intuitively, we know that bosses who demean their employees have a damaging effect on employees. This article highlights some research that appears to confirm our intuition. The study certainly shows that rude behavior has an effect on productivity and creativity. (You could infer, although this wasn’t studied, that there is also an effect on the organization’s bottom line).

One of the researchers made a quote that was pretty profound: “We found that even when the rude behavior is pretty mild, it impairs a person`s cognitive functioning and has spillover effects in how they treat their co-workers.”

Think about it. I have had clients who keep their mouth shut when they are upset or angry, but still express body language or facial gestures that indicate their displeasure. You might think this is about as mild as one could get, but the employees I’ve interviewed have indicated the damaging effects this has.
Often, the client may dismiss the effect this body language has on the employees. Until they see the results of the interviews from their employees.

I think I’ll keep this article in my hip pocket.
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]]> http://www.aspire-cs.com/the-damage-that-rudeness-can-do/feed 0 Meditation and Amygdala Attacks http://www.aspire-cs.com/meditation-and-amygdala-attacks http://www.aspire-cs.com/meditation-and-amygdala-attacks#comments Sun, 10 Aug 2008 12:47:00 +0000 Mary Jo Asmus http://www.aspire-cs.com/new-site/meditation-and-amygdala-attacks Leadership can be very hard. It is full of frustration, fear, and anger. All of these emotions can be responsible for what is known as an “amygdala hijack”, sending the leader into a rage. Such displays can, at best, be counter-productive. At worst, they can bring an organization to it’s knees. Employees become fearful, refuse to speak up and engage. Leaders who wish to change the eruptive reaction may find the following interesting:

“Meditation (based on studies) has been found to be a way to develop the pre-frontal cortex. Meditation strengthens this regulation part of the brain so you can build capacity to control amygdala hijacks, and when we meet with stress. The story of the experiment with a meditative monk and the confrontational professor is worth listening to. The monk was so calm in the debate that he actually calmed down the professor (both were wired for physiological measurement). So, if we can develop and strengthen the controlling section (left side) of the Pre-Frontal Cortex through meditation?€”we can spread calm and rationality.” from Survival Leadership blog in describing a story told by Daniel Goleman, author of books on social psychology and emotional intelligence.

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