Become a generative listener

            There is a kind of non-listening that goes on in our society and organizations that is distracted and disjointed, and often marked by interruptions. This non-listening doesn’t focus on the person speaking. Rather, the listeners try their hardest to get their ideas into the conversation. If you’ve experienced this, […]

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Are you making a difference?

Although leaders may get great personal satisfaction from leading a team that accomplishes greatness, it’s in giving to others that creates conditions for the work to be exceptional. That means that leaders who want to make a difference must put an effort into satisfying the needs of those who are on the ground doing the […]

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Coaching is more than asking questions

I’ve seen a lot written and said about how important it is for people managers to coach the people around them. Often, the enthusiasm about coaching is anchored in leaders asking more questions rather than telling others what to do. Asking, not telling, is an admirable way to lead others, and is an important skill […]

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What does your heart think?

Many leaders got to where they are because they’re smart and had been successful in their work as individual contributors. When they become people leaders, they may continue to use their well-honed logical brain but forget that they are now leaders who also have to use their hearts in order to engage and inspire others. […]

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Quietly revel in your success

We’ve all seen it: the leader who takes all the credit for success and doesn’t deflect any of it to the people who did the hard daily work to get there. Maybe you have been subjected to that leader who brags and lays claim to all that’s been achieved without recognizing the good hard work […]

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The joy of just noticing

On any given workday, you may be overwhelmed and your mind cluttered – things aren’t processing as you prefer. You might be struggling to prioritize what’s most important to get done. That’s not a bad thing. But when you feel like the weight of a spinning mind is wearing you down, what do you do?  […]

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