Become a generative listener

            There is a kind of non-listening that goes on in our society and organizations that is distracted and disjointed, and often marked by interruptions. This non-listening doesn’t focus on the person speaking. Rather, the listeners try their hardest to get their ideas into the conversation. If you’ve experienced this, […]

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Are you making a difference?

Although leaders may get great personal satisfaction from leading a team that accomplishes greatness, it’s in giving to others that creates conditions for the work to be exceptional. That means that leaders who want to make a difference must put an effort into satisfying the needs of those who are on the ground doing the […]

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Coaching is more than asking questions

I’ve seen a lot written and said about how important it is for people managers to coach the people around them. Often, the enthusiasm about coaching is anchored in leaders asking more questions rather than telling others what to do. Asking, not telling, is an admirable way to lead others, and is an important skill […]

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